Shipping Autologous Serum Eye Drops Across Texas: How We Keep Them Safe

Shipping Autologous Serum Eye Drops Across Texas: How We Keep Them Safe
One of the most common concerns patients and providers have about autologous serum tears is whether they can be shipped safely without losing their biological effectiveness. The answer is yes — with appropriate frozen shipping methods, autologous serum tears can be shipped anywhere in Texas while maintaining the cold chain required to preserve their biological activity.
Kearney Park Pharmacy has the shipping expertise to ensure your autologous serum drops arrive frozen and intact. Here is how we do it.
Why Frozen Shipping Is Required
The growth factors, vitamins, and proteins that make autologous serum tears therapeutically effective are biological molecules. Like all proteins, they are susceptible to degradation — both from microbial activity and from the temperature-sensitive conformational changes that can occur at warmer temperatures over time. Freezing essentially 'pauses' biological activity, preserving the components in their active state until the drops are thawed for use.
Shipping at refrigerated (not frozen) temperatures alone is insufficient for the extended stability required across transit times. Frozen shipping maintains the drops in the same state they were in when they left our pharmacy — safe, sterile, and biologically potent.
Our Shipping Method: Dry Ice and Insulated Containers
Kearney Park Pharmacy ships autologous serum tears in insulated containers with dry ice to maintain a frozen state throughout transit. Dry ice maintains temperatures well below freezing, ensuring the drops remain frozen even if transit takes 24-48 hours. We carefully calculate the amount of dry ice needed based on the transit time to your location in Texas.
Each shipment is packaged to minimize the risk of the insulated container being compromised during handling. We use appropriate outer packaging to contain the dry ice safely and label shipments clearly with handling instructions. We track every shipment and can provide updates on delivery status.
What to Do When Your Shipment Arrives
When your autologous serum drops arrive, handle the dry ice carefully — do not touch it directly with bare hands (use gloves or a cloth). Remove the bottles from the dry ice packaging and transfer them promptly to your freezer. Do not leave them at room temperature — even if they are still frozen when they arrive, unnecessary warming shortens their remaining shelf life.
Inspect the packages for any damage. Each bottle should be sealed with no signs of leaking. If any bottle appears damaged or shows signs of having thawed and refrozen (ice crystals on the outside, unusual appearance of the liquid inside), contact Kearney Park Pharmacy immediately at 972-329-1168 before using that bottle.
Coordinating Delivery for Your Schedule
We work with you to schedule shipping on days that ensure prompt delivery and that you will be available to receive and refrigerate the package. We typically do not ship late in the week to avoid packages sitting in carrier facilities over a weekend. For patients who know they will be away, we coordinate shipping for when they return.
If you have specific delivery concerns — a location that is difficult for carriers to access, a need for a specific delivery day, or questions about shipping to a remote Texas location — call us at 972-329-1168 before your next order. We will work out the best plan for your situation.
Frequently Asked Questions
What if I'm not home when the shipment arrives?
For frozen shipments with dry ice, a several-hour window of maintained temperature is typical even after delivery. However, prompt retrieval is important. If you know you won't be home, consider having a neighbor receive the package, asking the carrier to leave it in a shaded location, or scheduling delivery for a day when someone will be present. Call 972-329-1168 if you have specific concerns.
Can you ship autologous serum tears to rural parts of Texas?
Yes. We ship throughout Texas including rural areas. Shipping times to rural locations may be slightly longer, which we account for in our dry ice quantity. We have shipped to communities in all regions of Texas. Call 972-329-1168 to confirm shipping to your specific location and discuss the expected transit time.
How much does shipping cost for autologous serum tears?
Shipping costs for frozen products with dry ice are higher than standard shipping due to the special packaging required. Contact Kearney Park Pharmacy at 972-329-1168 for current shipping fee information specific to your location and order size. We are transparent about all costs before your order ships.
READY TO ORDER? CONTACT KEARNEY PARK PHARMACY
Kearney Park Pharmacy ships frozen autologous serum eye drops across Texas with proper cold-chain care. Call 972-329-1168 to coordinate your order.
Phone: 972-329-1168 | Fax: 972-329-1436 | kpprx.org
3224 Gus Thomasson Rd, Mesquite, TX 75150 Shipping Statewide Across Texas







